Supplemental Medical Insurance
Offered through Generali
Zuora provides all eligible ZEOs in Bulgaria with supplemental medical insurance through Generali, fully paid by the company. This plan includes comprehensive coverage for:
- Preventive care
- Outpatient medical services
- Hospitalization
- Dental care
- Chronic and pre-existing conditions
- COVID-19-related treatment
Dependent Coverage
ZEOs have the option to add eligible family members to their Generali medical plan at a personal cost of 77.07 BGN/39.40 EUR per person, per month.
Eligible family members include:
- Spouse - Includes persons living together on a family basis. Covered up to age 69.
- Children - Includes children of one of the spouses or cohabitants, adopted children or children cared for. Covered from birth up to age 26.
- Parents of the insured employee - Covered up to age 69.
To enroll or update a dependent’s coverage, send your dependent’s details to ZEOTotalRewards@zuora.com.
Please include dependent:
- Name
- EGN (Bulgarian Personal ID Number)
- Home address
- Phone
- Relationship to employee
The deadlines to enroll dependents can be found below:
- New Hires: Dependents must be added within 1 month of your start date.
- Current Employees: Dependents can only be added during the annual policy renewal period.
- Enroll by November 22: Coverage begins December 1.
- Enroll between November 23 – January 26: Coverage starts on the first day of the month following enrollment.
Only newborn children may be added mid-year. This must be done within 2 months of their birth date.
Life and Accidental Death Insurance
Offered through Generali
Enrollment: Enrollment is automatic, and the full cost is covered by Zuora.
Coverage Amount: Each insured person is covered for an amount equal to twice their annual gross salary.
In the Event of Death: The full insurance amount is paid to the heirs-at-law.
Coverage includes:
- Death due to accident (including workplace accidents)
- Death due to illness (including COVID-19)
In the Event of Permanent Disability: A percentage of the insurance amount is paid to the insured person, based on the degree of disability as determined by the relevant competent authority.
Coverage includes:
- Permanent disability due to accident (including workplace accidents)
- Permanent disability due to illness (including COVID-19)
Food Vouchers
Offered through Edenred
Employees receive digital food vouchers in the form of a prepaid Mastercard, valid for purchasing food and food products at restaurants and retail locations partnered with Edenred Bulgaria AD.
- Amount: 100 BGN/51.13 EUR per month
- Cost: Fully covered by Zuora
MultiSport Card
Zuora covers the full cost of the MultiSport card for all eligible ZEOs. Through MultiSport you can receive:
- Access to 1,000+ sports facilities and 500+ activities across Bulgaria
- Option to add family members and children (at an additional cost)
- Exclusive wellness content on the My MultiSport platform
- Special discounts and events for cardholders
You are eligible to request membership cards for your family members under the following guidelines:
- 1 relative over age 16: 99 BGN/50.64 EUR per month
- Up to 2 children under age 15: 39 BGN/19.95 EUR per month, per child
If you would like to request additional cards, please email EMEA Payroll at emea.payroll@zuora.com with the following information:
- For relatives over 16: Full name (first and last)
- For children under 15: Full name, birth month and year, and the employee's email address
Note: Children must be the employee's own.
Resources
- Health & Life Insurance Presentation: A presentation that details each plan and how to use your benefits.
- Zuora Bulgaria Benefits Presentation: This presentation shows a high level overview of all benefits, including Zuora programs.
- Edenred Food Vouchers: Instructions for accessing and managing your benefit.
- How to Use Generali Medical Insurance (BGN): Instructions for how to use services and the reimbursement of expenses under the medical plan, in Bulgarian.
- How to Use Generali Medical Insurance (ENG): Instructions for how to use services and the reimbursement of expenses under the medical plan, in English.